A hailstorm that dents your roof in Atlanta means two calls, not one: your insurance carrier to open the claim, and a contractor who can document the damage in the same software your carrier uses to price it. Here’s who to call, what happens next, and what the repair actually costs.
My Roof Was Damaged in a Hailstorm in Atlanta. Who Do I Call?
Call a roofing contractor with Haag-certified inspectors and in-house Xactimate estimating before you sign anything with anyone else. Integrity CRR is a service-disabled veteran-owned general contractor based in Atlanta, GA, holding a Georgia commercial GC license (#GCCO009212) and a Florida Certified GC license (#CGC1539499), and its roofing crews are self-performed rather than subcontracted out. Call (833) 423-6255 to get an inspection scheduled — do that before you call the first name on a flyer stuck in your door.
What to Do in the First 24 Hours
- Photograph what you can see from the ground. Dented gutters, dented vent caps, and granules pooled at downspouts are all visible without a ladder.
- Don’t climb a wet or steep roof yourself. A contractor can inspect it safely; a fall isn’t worth the photo.
- Open the claim with your insurance carrier. Most Georgia homeowner and commercial policies cover wind and hail, though many carry a separate percentage deductible for it — check your declarations page.
- Get an independent roof inspection before the adjuster’s visit, not after. You want your own documentation on file before anyone else’s estimate becomes the anchor number.
How Integrity CRR Documents Hail Damage
Integrity CRR’s roof inspectors are Haag-certified, the industry credential for identifying storm damage versus wear, and the company is GAF and Mule-Hide certified for the materials it installs. The real differentiator is what happens after the inspection: Integrity holds the highest level of Haag Certified Reviewer, which requires Xactimate certification — the estimating platform nearly every property insurance carrier uses to price claims. That means the scope of your damage gets written in the carrier’s own software, line by line, and laid directly beside the adjuster’s estimate to show exactly which items are missing or underpriced. Most contractors submit a different format and argue in general terms. Integrity submits the same format the adjuster is already reading.
Because roofing is self-performed — not brokered out to a sub — the same company that writes the estimate also runs the crew that installs the repair. On every other trade Integrity manages vetted subcontractors as the general contractor, but roofing is the one trade it performs in-house, top to bottom. See /services/roofing/ for the full scope of that work.
What Happens After You Call
- Inspection. A Haag-certified inspector walks the roof, photographs bruising, mat exposure, and soft-metal denting on vents, flashing, and AC fins.
- Documentation. Test squares, moisture readings where applicable, and photo logs get compiled into a written record before the adjuster ever shows up.
- Adjuster meeting. Integrity meets the carrier’s adjuster on-site so the field notes match what’s actually on the roof, not just what’s visible from the ground.
- Scope comparison and supplementing. The in-house Xactimate estimate gets compared line by line against the adjuster’s estimate. Anything missing — code-required upgrades, detached structures, damage that only shows up once the roof is opened — gets documented and submitted as a supplement.
- Repair or replacement. The same self-performing crew that wrote the estimate does the work, on the schedule agreed with the owner.
This process applies whether the roof sits over a house in Atlanta or a commercial building — see /services/storm-restoration/ for how it works on larger structures.
What Hail Roof Repair Typically Costs in Metro Atlanta
These are general Southeast market ranges, not an Integrity CRR quote — actual cost depends on roof pitch, access, material, and how much of the deck is affected. An on-site estimate is required for an actual number.
| Work Type | Typical Metro Atlanta Range | What Moves It |
|---|---|---|
| Spot repair (shingle, flashing, vent) | $400 – $1,500 | Number of penetrations, roof pitch, material match availability |
| Full asphalt shingle tear-off and replacement | $450 – $650 per square (100 sq ft) | Layers to remove, decking replacement, architectural vs. 3-tab shingle |
| Commercial single-ply (TPO/EPDM) replacement | $5.50 – $9.50 per sq ft | Insulation R-value required, roof drainage, deck condition |
| Metal roof panel repair or section replacement | $600 – $1,100 per square | Panel profile availability, fastener pattern, gutter integration |
A roof with widespread hail bruising usually costs more to repair piecemeal than to replace outright once labor and material matching are factored in — one reason the scope comparison against the adjuster’s estimate matters before repairs start.
The Guarantee: Full Value of Your Approved Claim
Once your claim is approved, Integrity CRR guarantees you get the full value of it. The in-house Xactimate staff writes every item of justified, claimable damage into the scope, including the items carriers routinely miss or leave off — code-required upgrades, detached structures, and the labor and materials that only surface once the roof is opened. If the approved estimate comes in short, Integrity documents the gap and pursues the supplement.
That guarantee covers the completeness of the scope Integrity writes — the work it controls. It doesn’t extend to the carrier’s coverage decision: whether a claim gets approved, what the policy covers, or a specific dollar figure is between the owner and the carrier. Integrity writes the scope, documents the damage, and submits supplements as the contractor of record — it is not a public adjuster and doesn’t negotiate or settle the claim on the owner’s behalf.
Serving Atlanta and the Surrounding Metro
Integrity CRR is SAM.gov registered, bonded, and service-disabled veteran-owned, working out of Atlanta and licensed across Georgia and Florida. Read more about the company at /about/ or see past work at /projects/.
If hail hit your roof, don’t wait on the storm damage to get worse in the next rain. Call (833) 423-6255 or reach out through /contact/ to get a Haag-certified inspection scheduled.
Frequently Asked Questions
How do I know if my roof has hail damage?
Look for granules collecting at downspouts and gutter bottoms, and dented soft metals like roof vents, flashing, and AC condenser fins — hail dents metal before it always shows on shingles. Bruising and mat exposure on the shingle itself usually requires a trained eye to confirm, which is why a Haag-certified inspection matters before you assume there’s no damage.
Will my insurance cover hail damage to my roof?
Most Georgia homeowner and commercial property policies cover wind and hail, but many carry a separate percentage deductible specifically for storm damage rather than a flat dollar amount. Check your declarations page or call your carrier directly — coverage and deductible terms are between the owner and the insurance company, not something a contractor can determine for you.
How long does a hail damage roof claim take from inspection to repair?
An inspection can usually happen within a few days of calling. From there, scheduling the adjuster meeting and getting an approved estimate typically takes one to a few weeks, and any supplement for missed line items adds time on top of that. Repair scheduling depends on material availability and the size of the job.
Does Integrity CRR handle commercial roofs, or just houses?
Both. Integrity CRR self-performs residential and commercial single-ply roofing, and the same in-house Haag-certified Xactimate process applies whether the property is a house or a commercial building. On non-roofing trades like build-outs and tenant improvements, Integrity acts as the general contractor managing vetted subcontractors.