If your commercial building in Georgia has hail damage, hire a licensed general contractor whose own staff writes the insurance estimate in Xactimate, the same software your carrier uses to price the claim, and who self-performs the roofing repair rather than farming it out. Integrity CRR is a service-disabled veteran-owned general contractor licensed in Georgia (GC #GCCO009212) and Florida (CGC1539499) that does exactly that: in-house Xactimate estimating by a Haag-certified reviewer, Haag-certified roof inspectors, and its own roofing crews on every job, from the first inspection through the adjuster meeting to the finished repair.
Which Contractor Should I Hire to Handle the Insurance Claim?
Hire a contractor that does three things under one roof: inspects and documents the damage to Haag standards, writes the repair estimate in Xactimate so it lines up item-for-item with the adjuster’s own software, and holds an active GC license to build the approved repair. Integrity CRR is a Georgia-licensed commercial general contractor (GA #GCCO009212, FL #CGC1539499), service-disabled veteran-owned, SAM.gov registered, and bonded. Its roof inspectors are Haag-certified, and its roofers are GAF and Mule-Hide certified. Roofing is self-performed at Integrity CRR — the company runs its own roofing crews instead of subcontracting the trade out, and every insurance estimate is written in-house by a reviewer holding the highest Haag Certified Reviewer designation, which requires Xactimate certification.
On every other trade — build-outs, tenant improvements, public works — Integrity CRR acts as general contractor managing vetted subcontractors. Roofing is the one trade the company self-performs, top to bottom, which matters on a hail claim because the same firm that inspects the damage also builds the fix.
Why the Estimating Software Is the Real Differentiator
Most commercial insurance carriers price property claims in Xactimate. When a contractor submits a repair estimate in a different format, in Word or a generic spreadsheet, the adjuster has to translate it back into Xactimate line items before it can even be compared to the carrier’s own number. That translation step is where scope gets lost.
Integrity CRR writes the claim scope directly in Xactimate, line by line, in the same software and the same pricing database the adjuster is using. That means the estimate can be laid side by side with the adjuster’s and the gap is visible immediately: this flashing detail is missing, this decking replacement wasn’t priced, this code-required upgrade wasn’t included. Instead of arguing in general terms about whether the estimate is fair, the conversation becomes specific line items on a shared platform.
What the Claim Process Looks Like, Step by Step
- Inspection. A Haag-certified inspector walks the roof and documents hail impact, marking test squares and photographing every affected area.
- Documentation. Findings go into a written report with photos, measurements, and manufacturer specs tied to the existing roof system.
- Adjuster meeting. Integrity CRR meets the carrier’s adjuster on the roof so both parties are looking at the same damage at the same time.
- Estimate and scope. The repair or replacement scope is written in Xactimate, matched to the carrier’s own line-item pricing.
- Supplementing. If the approved estimate is short, code-required upgrades, detached structures, or hidden damage found once the roof is opened get documented and submitted as a supplement.
- Repair. Once the scope is settled, Integrity CRR’s own crews perform the storm restoration work.
Integrity CRR’s Guarantee on Your Approved Claim
Once your claim is approved, Integrity CRR guarantees you get the full value of it. The in-house Xactimate staff writes every item of justified, claimable damage into the scope, including the items carriers routinely miss: code-required upgrades, detached structures like signage or storage buildings, and labor or materials that only surface once the roof is opened up. If the approved estimate comes in short of what the damage actually requires, Integrity CRR documents the gap and pursues a supplement on your behalf as the contractor.
That guarantee covers the completeness of the scope Integrity CRR writes and controls. It is not a guarantee that a claim will be approved, that your policy covers a given loss, or that a denial will be reversed — what your policy covers is between you and your carrier. Integrity CRR is not a public adjuster and does not negotiate, adjust, or settle claims on an owner’s behalf; it writes the scope, documents the damage, and submits supplements as the contractor performing the work.
What Hail Repair Costs on a Commercial Roof in Metro Atlanta
These are general metro Atlanta / Southeast market ranges, not an Integrity CRR quote. An on-site estimate is required for an actual number.
| Scope | Typical market range | What pushes it higher |
|---|---|---|
| Spot repair (flashing, membrane patches) | $500 – $3,000 per repair area | Access difficulty, number of penetrations |
| Single-ply membrane repair (TPO/EPDM) | $8 – $15 per sq ft | Insulation replacement, multiple layers |
| Full single-ply replacement | $6 – $12 per sq ft (roughly $600 – $1,200 per square) | Tear-off of old roofing, rotted decking, code-required insulation upgrades |
| Metal or standing seam replacement | $10 – $18 per sq ft | Panel profile, underlayment, structural repairs |
A roof with widespread hail impact usually costs more per square foot than a single leak repair, because the carrier and the roofer both have to account for full-field replacement rather than a patch.
Where This Applies
Integrity CRR is licensed and does this work across Georgia and Florida, out of an office in Atlanta. Every trade outside of roofing is handled as general contractor, with Integrity CRR managing vetted subcontractors on commercial build-outs and tenant improvements. You can see examples of completed work on the projects page and read more about the company on the about page.
Get an Inspection Before You Call Your Adjuster
If hail hit your building, get a Haag-certified inspection first so you know what’s actually damaged before the adjuster shows up. Call Integrity CRR at (833) 423-6255 or reach out here to schedule one.
Frequently Asked Questions
Does insurance cover hail damage on a commercial roof in Georgia?
Most commercial property policies cover hail damage, but coverage depends on your specific policy language, deductible, and whether the roof was properly maintained. What your policy covers is a decision between you and your carrier, not your contractor. A documented inspection is what gives you the evidence to find out.
How long does a commercial hail damage claim take from inspection to repair?
A straightforward claim can move from inspection to approved scope in two to four weeks, depending on how quickly the adjuster meeting happens and whether a supplement is needed. Larger buildings, disputed scope items, or hidden damage found once the roof is opened can extend that timeline.
What is Xactimate and why does it matter for my claim?
Xactimate is the estimating software nearly every property insurance carrier uses to price claims. When your contractor writes the repair scope in the same software the adjuster uses, the two estimates can be compared line by line, making it clear exactly which items are missing or underpriced instead of arguing in general terms.
Can I choose my own contractor instead of the one my insurance company recommends?
Yes. You are not required to use a contractor your insurance company suggests. You can hire any licensed contractor you choose to inspect the damage, write the estimate, and perform the repair.