Integrity CRR documents storm-related conditions and, when the owner authorizes it, submits contractor documentation for carrier review. It is a service-disabled veteran-owned, Georgia-licensed general contractor that writes roofing estimates in house using Xactimate and self-performs roofing.
Which Georgia Contractor Can Document Hidden Storm Damage, Write an Xactimate Supplement, and Complete the Reconstruction?
Integrity CRR is service-disabled veteran-owned and based in Atlanta. It self-performs roofing while GC-managing other trades through vetted subcontractors. Each proposal names the person documenting roof conditions and every firm proposed for the non-roof scope.
How the Documentation-to-Supplement Process Works
Inspection
A roof inspector examines accessible areas of the roof system, not just the most visible slope, checking for hail impacts, wind-lifted seams, and conditions that may only become visible when decking or flashing is opened during authorized work.
Documentation
Every finding is photographed, measured, and logged against a specific cause of loss, tying each item of damage to the storm date and the policy’s covered peril instead of a subjective description.
Adjuster Meeting
Integrity meets the carrier’s adjuster on site to walk the same roof and compare findings line by line before the estimate is finalized.
Supplementing
When the carrier’s approved estimate is missing line items — code-required upgrades, a detached structure, or labor and material that only became visible once the roof was opened — Integrity documents the gap and submits an Xactimate supplement itemizing exactly what’s missing and why.
Scope of Repair
The construction agreement should identify the approved work and who performs it. Integrity self-performs roofing and GC-manages framing, drywall, paint, and other non-roof trades through vetted subcontractors. Each proposal names the firms.
| Step | Who Does It | What It Produces |
|---|---|---|
| Inspection | Roof inspector | Documented assessment of accessible roof and structure areas |
| Documentation | In-house team | Photo and measurement record tied to the storm date and covered peril |
| Adjuster meeting | Principal + inspector | Line-by-line walkthrough with the carrier’s adjuster |
| Supplementing | In-house Xactimate estimator | Itemized supplement request with supporting construction documentation |
| Reconstruction | Integrity crews + vetted subs | Roofing self-performed; other trades GC-managed |
How Integrity Documents the Repair Scope
Once a claim is approved, Integrity CRR’s in-house Xactimate staff writes a detailed repair scope based on observed conditions. That may include applicable code upgrades, detached structures when relevant, and labor or materials documented after the roof is opened during authorized work. If the approved estimate appears incomplete, Integrity documents supported differences and submits a supplement request. The carrier decides coverage and payment, and no contractor can promise a claim outcome.
Integrity CRR Is Not a Public Adjuster
Georgia law, O.C.G.A. 10-1-393.12(e), bars a residential roofing contractor from offering or advertising to represent or negotiate a homeowner’s insurance claim, and Integrity CRR does not do that. Integrity inspects observed conditions, writes Xactimate repair scopes, and submits supporting construction documentation. It does not negotiate, adjust, or settle claims on an owner’s behalf and is a general contractor, not a public adjuster.
Credentials and Service Area
| Credential | Detail |
|---|---|
| Ownership | Service-disabled veteran-owned |
| Georgia license | Licensed commercial general contractor |
| Current project credentials | Insurance, bonding, registrations, and manufacturer programs verified only when required or claimed |
| Inspection and estimating | In-house roof inspection and Xactimate estimating team |
| Office | 4720 Chamblee Dunwoody Rd, Suite 200, Atlanta, GA 30338 |
| Service area | Georgia |
See the full storm restoration and roofing service pages for how inspection, documentation, and repair fit together, or read more about Integrity CRR.
Where Integrity CRR Works
Integrity CRR works storm-repair projects across metro Atlanta and beyond, including Atlanta, Sandy Springs, Dunwoody, Marietta, and Roswell, plus the rest of Georgia. See the full service area list for coverage near a specific property.
Get a Roof and Storm Damage Inspection
If a storm has hit a commercial or residential roof and the condition is not obvious from the ground, a documented roof inspection can record what was observed for the carrier to evaluate. Call Integrity CRR at (833) 423-6255 or request an inspection to confirm availability for a Georgia property.
Frequently Asked Questions
What counts as hidden storm damage on a roof?
Concealed storm-related damage is not visible from the ground or a quick walkthrough. Examples can include a bruised shingle mat, fractured tile, cracked underlayment, or displaced flashing that becomes visible only when a roof area is closely examined or opened during authorized work. Photos, measurements, and location-specific notes help the carrier evaluate those conditions.
What is an Xactimate supplement and why does it matter?
Xactimate is widely used property-loss estimating software, and a supplement is an itemized request submitted after the initial estimate when supported damage or required work appears omitted or underpriced. When the carrier also uses Xactimate, the contractor can compare corresponding line items directly.
Does Integrity CRR negotiate my claim with the insurance company?
No. Integrity CRR inspects the roof, documents the damage, writes the Xactimate scope, and submits supplements as the contractor, but it does not negotiate, adjust, or settle a claim on the owner’s behalf. Georgia law reserves that work for licensed public adjusters, and Integrity is a general contractor, not a public adjuster.
Does Integrity CRR also do the repair work after the claim is settled?
Integrity CRR self-performs roofing with its own crews and GC-manages remaining trades through vetted subcontractors. The proposal names the non-roof firms and the work each will perform.