Storm Hit Your House. We'll Take It From Here.

Call a licensed contractor for an inspection before you call your insurance company. You want to know whether you actually have damage — and how much — before a claim goes on your record. Integrity CRR does free storm damage inspections across metro Atlanta at (833) 423-6255. If there's no real damage, we'll tell you, and you've lost nothing.

No. In Georgia you choose your own contractor. Carriers maintain preferred-vendor networks, and those vendors have a working relationship with the carrier that pays them — which is not the same as working for you. You are free to hire any licensed contractor, and the carrier still pays the approved scope.

Most denials are documentation problems, not damage problems. The adjuster saw the roof for twenty minutes and didn't find what a trained inspector would. A Haag-certified inspection documents damage the way the insurance industry itself defines it, which is what a re-inspection request needs. If a claim is genuinely under-paid rather than under-documented, a licensed public adjuster is the right next call, and we'll say so.

Often, yes — through a supplement. A supplement is a documented request for scope the original estimate missed: code-required upgrades, additional layers, flashing, decking that wasn't visible until tear-off. We submit supplements with the photos and line items carriers expect. This is normal claims work, not a fight.

Usually your deductible, and nothing else, if the claim is approved at full scope. A contractor who offers to 'waive' or 'eat' your deductible is proposing insurance fraud in Georgia — that's a real risk to you, not just to them. Be careful with anyone who leads with that.

A weather-related claim is treated differently from an at-fault claim, and in Georgia a single storm claim typically has less rate impact than people expect — rates in a region often move after a major storm regardless of whether you filed. That said, it's your carrier and your policy: ask them directly before filing, and don't file a claim for damage that won't clear your deductible.

Most Georgia homeowner policies require prompt notice and set an outside limit — commonly one to two years from the date of loss. The practical problem is proving the date: the longer you wait, the easier it is for a carrier to argue the damage came from a different storm or from wear. If you think a specific storm hit you, get it inspected and documented while the date is still defensible.

On asphalt shingles it looks like dark, soft bruises where granules have been knocked away, roughly circular and random in pattern — not in lines. Lines usually mean wear or foot traffic. You'll often see matching dings on soft metal first: gutters, downspouts, vents, and the AC unit's fins. Damage is frequently invisible from the ground, which is why an inspection matters.

Get a second inspection in writing, from someone Haag-certified. Adjusters cover a lot of roofs after a storm and can miss damage; some contractors overstate it to sell a job. A forensic-standard report resolves the disagreement on evidence rather than opinion, and it's what you attach to a re-inspection request.

On the contractor's side of the claim, yes — that is the work we specialize in. We inspect with Haag-certified inspectors, document the damage to the forensic standard the insurance industry itself uses, and write the estimate in Xactimate, the same software your carrier prices the claim in. Be clear on what a roofing insurance claim specialist is in Georgia: a contractor, not a claims representative. O.C.G.A. § 10-1-393.12 reserves representing or negotiating a residential roof claim to licensed public adjusters. So we handle the inspection, the documentation, the adjuster meeting, the supplement, and the repair — and if your claim needs someone to argue coverage, we will point you to a public adjuster or an attorney rather than pretend it is our lane.

They do different jobs. A public adjuster negotiates your claim for a percentage of the settlement. A contractor documents damage and does the repair. For a straightforward storm claim, a contractor who documents properly is usually enough. For a large, disputed, or repeatedly denied claim, a public adjuster earns their fee. We'll tell you honestly which situation you're in.

The roofing, yes — we self-perform roofing with our own crews, and we write the estimate in-house in Xactimate, the software your insurance carrier prices the claim in. We hold the highest level of Haag Certified Reviewer, which requires Xactimate certification, and once a claim is approved we guarantee the scope captures its full value — including the line items carriers routinely leave off. For the other trades a storm claim can pull in, we act as the general contractor and manage a vetted subcontractor base. Either way you get one accountable point of contact: we pull the permits, run the schedule, inspect the work, and close the punch list with you.

No. We don't run door-to-door canvassing crews. If someone knocks offering a free roof right after a storm, ask for their Georgia license number and check it before you sign anything or hand over a deposit.